Refund policy
Returns & Refunds Policy
30-Day Returns
We offer 30-day returns from the date you receive your order.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned with original packaging
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Proof of purchase is required
Returns that do not meet these conditions may be refused.
Damaged or Faulty Items
If your item arrives damaged or faulty, you are eligible for a full refund.
You must:
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Contact us within 7 days of receiving your order
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Provide clear photos or videos showing the issue
Once approved, refunds are issued to the original payment method.
Change of Mind Returns
We accept change-of-mind returns within 30 days of receiving your order.
Conditions:
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Item must be unused, unworn, and in resellable condition
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Original packaging must be included
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Return must be approved before sending
For change-of-mind returns:
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Refunds are in full
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Refunds to the original payment method may be issued at our discretion
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Original shipping costs are non-refundable
Pre-Orders
When placing a pre-order, you acknowledge that:
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The item is not currently in stock
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Estimated shipping timeframes are clearly displayed on the product page
Failure to read pre-order information does not qualify for a refund.
Pre-orders may only be cancelled before production or dispatch begins.
Once production has started, pre-orders are non-refundable.
Sale & Promotional Items
All sale or discounted items are final sale and not eligible for refunds unless faulty.
Shipping & Delivery
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Original shipping fees are non-refundable
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Everwear is not responsible for carrier delays or incorrect address details provided by the customer
Refund Processing
Once your return is received and inspected:
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Approved refunds are processed within 5–10 business days
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Banks and payment providers may take additional time to release funds
Abuse of Returns
We reserve the right to:
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Decline returns
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Limit refunds
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Restrict future purchases
If we identify excessive or abusive return activity.
Contact Us
For all returns and refund enquiries:
everwearewc.gmail.com